IT services
IT services for Columbus small firms
Managed IT service plans, help-desk support and cybersecurity services for small firms in Columbus, Ohio, each one shaped around your team and quoted for your business.
What each service covers
Here is what you get with each service, how it is priced and how timing is set. Every detail is confirmed with you before any work starts.
Ongoing IT care
Managed IT service plans
One plan that looks after your firm’s computers, accounts and systems month to month, so your team spends less time on IT trouble and more on its own work.
Price
Custom quote
How long it takes
Start date agreed in your consultation
What it includes
Essentials: help-desk support, device monitoring and routine maintenance.
Managed: everything in Essentials, plus patch management, backup oversight and security support.
Complete: everything in Managed, plus IT planning, vendor coordination and ongoing technology reviews.
For your team’s daily questions
Help-desk support
When a laptop won’t connect, a password stops working or a program acts up, your staff contact us and we work through it with them in plain language.
Price
Custom quote
How long it takes
Depends on the issue; we tell you as we go
What it includes
Fixes for common computer, email and software problems
Password resets, new users and account changes
Updates on each request and what happens next
Protection in layers
Cybersecurity services
Practical steps that protect your people, devices and data, set up to suit the size of your firm and the tools you already use.
Price
Custom quote
How long it takes
Scope and timing set in your consultation
What it includes
Endpoint protection for your computers and laptops
Account security, with stronger sign-in and access controls
Backup and recovery planning
Employee awareness, so staff can spot risky emails and links
How getting started works
From the first conversation to support you can count on, in four steps.
1
Book a consultation
Send us a request and tell us about your team and where IT is slowing you down.
2
We look at your setup
We go over your devices, accounts and tools with you before suggesting any changes.
3
You get a plan and a quote
We recommend the services that fit and give you a custom quote, with the scope written out.
4
Support begins
Your team knows who to contact, and we keep you updated on the work we agreed.
Before your consultation
What to have in mind
You don’t need a full inventory. A rough picture of how your firm uses technology is enough to start.
If you’re not sure about something on the list, leave it. We can work it out together.
Useful to bring
How many people use computers, laptops or phones for work
The software and online tools your team uses each day
Who looks after IT today, and any vendors you work with
The problems that come up most often
Any questions about security or backups
Questions about our services
How much do your services cost?
It depends on your team, your tools and the services you choose. Every service is quoted for your business, and we go over the quote with you before any work starts.
How soon can we get started?
That depends on your current setup and what you need. Book a consultation and we will talk timing through with you there.
When can our staff reach the help desk?
Ask us during your consultation. We will explain how and when your team can reach us under the service you choose, so everyone knows where to turn.
Can we ask for cybersecurity services on their own?
Tell us what you’re looking for. We will explain which services fit your firm and how each one is quoted, then you decide.
Do you work with firms outside Columbus?
We focus on small firms in Columbus, Ohio. If your firm is nearby, get in touch and ask.
Not sure which service fits?
Start with a conversation. We will listen to how your team works and point you to the services that make sense.
Book a ConsultationPrefer to call? (555) 555-0100